Job Description
- With major skill on IT service management and Middleware,IT infrastructure experience can be a plus.
- Act as team leader to work closely with IT specialist and business partner in project delivery phase. Focus on requirement analysis; architecture design and direct project team member to implement the solution with high quality. He may also play a part time PM role in some project.
- Support engagement with a proposal leader or SME role, Work closely with sales team to respond to customer’s IT requirements. Pre-actively communicate with customers to understand their needs and wants. Task may including proposal document writing and solution presentation.
- Comply with the service delivery process to guarantee the project delivery quality.
- Support marketing events to generate more opportunities.
Required Skills
- Over 8 years IT industry services experiences.
- Hands on experience of ITSM production, such as Tivoli, BMC patrol.
- Deep understand about ITSM theory, such as ITIL,ISO20000,cobit,ITIL service manager certification is a plus.
- It would be better if candidate have knowledge in middle product such as Websphere, Web logic, Oracle, DB2; J2EE programming experience with SOA framework is a plus.
- It would be better if candidate have knowledge in System product, such as Server, Storage, routers, switches, virtualization technology, AIX, HP-UX, and Linux etc.
- Experience of internal IT operation is a plus
Required
- At least 5 years experience in IT industry services experiences
- At least 5 years experience in IT product such as Tivoli, BMC patrol
- At least 5 years experience in ITSM theory, such as ITIL,ISO20000,cobit
- Bachelor's Degree
- English: Intermediate
- Chinese simplified: Fluent
立即投递简历(请注明职位编号)>>:even@hr-bank.net